We have been working with the main telecommunications service operators in the Spanish and international markets for more than 20 years, providing them with our unique experience in the design, deployment, development, management and maintenance of their infrastructure and services as well as their operations support systems (OSS) and business support systems (BSS).
Thanks to our comprehensive knowledge of the ICT market, both in terms of demand (client needs) and offer (technology alternatives and manufacturer or open-source solutions available), we collaborate with telecommunications service operators in developing and implementing innovative solutions and services of value to their customers, therefore contributing to their businesses’ growth and improvement.
In addition, as the result of our extensive experience and knowledge of international best practices (eTOM/ITIL), we help telecommunications service operators to optimise their business processes, and we may even take on responsibility for executing these on their behalf through implementing an advanced outsourcing model (BPO services).
We are prepared to support telecommunications service operators in the digital transformation they must tackle, contributing in this regard with innovative services and solutions and the systematic application of simplification, virtualisation and automation techniques and methodologies.
We have four centres from which we provide BPO services:
Annual service numbers. We manage:
From the outset, all public administrations (central, regional and local) have been and continue to be one of our main client sources. We have collaborated with them on many modernisation and digital service generation activities.
Today, when the prevailing paradigm is digital transformation as the highest expression of efficiently providing a greater number of services to citizens, our options have been focused on four main areas:
Few sectors have better understood the message of process optimisation than the industry and utilities sector. SATEC has traditionally provided its technological knowledge in deploying infrastructure and tools in the field of communications and information systems. Today, we keep in step with our message regarding the new trends of Industry 4.0, providing solutions in the areas of transparency, interaction and intelligence, as described by the Fraunhofer Institute.
Our options are structured according to the following areas:
The health industry is one of the sectors that accepted digital transformation even before the concept was coined. This is an industry in which technology has not only sought to optimise the process, but in which it has radically changed the process in many cases. Proof of this lies in the high quality of our health service in relation to its cost, but that shouldn’t detract from or cease to highlight the key aspect of its success, which is its excellent health professionals.
In this context, our specific health options are focused on the following areas (as a complement to our general options):
Agriculture is a key productive area for the economic development of rural areas, as well as one of the basic supports of food. The agribusiness concept integrates all activities directly and indirectly related to the agricultural production chain, with the aim of maximizing crop productivity and crop quality, as well as guaranteeing the sustainability of growing áreas. The application of ICT to agribusiness, essential for the achievement of these goals, has given rise to the concept os Smart Agriculture, which combines tools scha as soil analysis, georeferenced information processing, application of Big Data techniques and the use of IoT-based sensors and technologies, among others.
Our offer and experience in this case is organized in the following lines:
The mining, oil and gas sector represents a fundamental pillar for the economies of all countries, given its ability to generate employment and contribution to the national macroeconomic balance through the stimulation of private investment, exports and tax revenues for Public Administrations. In this context, the progressive incorporation of ICRT into the sector has generated a potential for significant improvement in terms of sustainability, productivity and affeciency, essential to successfully fase the key challenges of the sector among which it is worth emphasizing the optimization of planning and comprehensive long term administration; strengthening the management, regulation, control and oversight capacities of the institutions; improving the geo-scientific knowledge of the territory; and planning and promoting investment in the territory
Our offer and experience in this case is organized in the following lines:
The enviromental sector is consolidating itself as one of the most strategic one for technological development, mainly for three reasons. The first and most worrying one is the proliferation of increasinglu severe and frequent adverse meteorological phenomena, caused by weather changes, which implies the need for exhaustive monitoring in orde to anticípate these phenomena, analyze risks and apply the most convenient response measures.The Second derives from the growing needs to monitor sustainable development processes, particularly in the agrarian área, in order to optimize water consumption, minimize waste generation and therefore, guarantee the continuity of enviromental productivity. And third, to satisfy the growing demand for enviromental information and monitoring fauna and flora, both for tourism and academic porposes, and to educate the citizens regarding the preservation of biodiversity
Our offer and experience in this case is organized in the following lines:
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SATEC is a leading company in the technology industry
